Customer testimonials
Because of our consistently good reviews — we are the highest-rated deed poll service on Trustpilot. Trustpilot is an independent review site where reviews are made by real customers. Trustpilot’s ratings take into account both the number of reviews and the score that each user gives.
Please have a look at the positive reviews our customers have left about us on review sites such as Trustpilot, and Smart Customer — and also on our Google and Facebook pages.
You may also like to write your own review — we’d be very glad to have your feedback!
Recent reviews about us
Google
Gary Hudson Sep 2026
Excellent service.
Responded to queries very quickly & explained the process in simple terms.
Deed poll certificate delivered very quickly.
Thank you 5⭐
Google
Teresa Butler Sep 2026
Great, easy to do, quick response.
I would recommend to anyone who wants to change their name.
Google
Hotbird Forever Aug 2026
I’m very impressed with the professionalism and the way they provide clients with all the necessary information, whether it concerns government bodies or anything else related to this matter.
I’m very grateful to you for this excellent work. Thank you.
Google
H Sims Aug 2026
I changed my middle name years ago but lost the paperwork. Deed Poll Office were brilliant. Easy to do online. A lovely lady called me the next day and was really helpful, talked me through the form and what she was going to do. They made it so easy and simple. I’ve now got a new passport. Much cheaper than going to a solicitor too.
Trustindex
Riley “Coyote” Rourke Aug 2026
Superb
Fast, efficient, professional. Got my document in no time.
ResellerRatings
ladybirdhdgs Jul 2026
Excellent Service
Brilliant service.
Received my documents fast and prompt.
ResellerRatings
gazwil Jul 2026
So easy to do
The form was easy to fill in.
Everything explained simply.
Wish I’d known about this year’s ago.
Would definitely recommend.
Reviews.io
The Evans family May 2026
My documents came in the mail in less than a week and I didn’t request express service. I was shocked, amazed and absolutely delighted. The application process and the website was a piece of cake. I have referred a couple of friends to the website. Absolutely top notch service.
Reviews.io
Lizzy Owen May 2026
Straightforward procedures. Professional, efficient and extremely quick.
Many thanks for making what I thought would be stressful and long winded so easy and also very reasonable price.
Trustindex
Maggie Mar 2026
Simple and effective service
The website is user-friendly and straightforward to navigate, making the process of obtaining a deed poll hassle-free. The guidance provided is practical and easy to follow. A truly excellent service that simplifies what could otherwise be a complicated process!
Trustindex
Vernon Phillips Mar 2026
The service was absolutely excellent! The process was hassle-free, and registering was incredibly easy. They provided a flawless draft, meeting all of my requests perfectly. Highly recommend for anyone needing such services!
Trustindex
SMFT Feb 2026
Excellent friendly and efficient service
Their service was friendly, professional and very fast.
Reviews.io
PM Nov 2025
This was a really quick service to reflect my name change, with professional documentation reviewed by qualified personnel.
Really happy with the service.
Google
Darren Sanderson Sep 2025
Needed to replace documents for multiple name changes going back 16 years. The instructions were easy to follow and the service was so quick, the documents arrived within 2 days. [They] were then used to secure a DBS check. Would definitely use this service again.
Google
Angela Davies Sep 2025
I am so glad to have chosen the Deed Poll Office. Very grateful for excellent service and early delivery, I can't believe my important changes were completed within one week, my Bank was impressed with the quality of the document and said I have no problem with this Deed. I would recommend you and have done.
Trustindex
Carrieanne May 2025
Very efficient service, called as had issues online.
Lady was very helpful and sorted everything out immediately.
Documentation arrived quickly.
Reviews.io
Tilde Mar 2025
Fast and efficient service. I ordered them on a Sunday to my destination address (I was due to arrive Tuesday) in hopes they’d arrive before I left (Friday). I was pleased to find that the documents arrived before I did! They were in pristine condition and the accompanying information is extremely helpful. 10/10 service at a competitive price.
Trustindex
Brigette Nyambi Feb 2025
Customer support was excellent, the price was very reasonable, and the turnaround time was fast. Within just a few days, I had my official deed poll. I highly recommend to anyone looking to change their name. The process was efficient, professional, and stress-free.
Trustindex
Hazel Feb 2025
Documents look professional, they’ve been accepted without issue.
Their support is excellent — very prompt and you can actually reply to emails you get sent!
Haven’t had to use SafeStorage but knowing its there makes me feel happy as well, 100% recommend getting multiple originals!!
Trustindex
Louise O'Shea Jan 2025
The service was first class, faultless and quick. I’ve had no issues changing my name. Between requesting the name change and receiving the certificate it took no longer than one week. Deed Poll Office made [it] stress-free. I’d definitely recommend them.
Trustindex
Meng Chew Chooi Jan 2025
Great service
The team at Deep Poll Office has been very professional.
They produced a high quality legal document and have been very accommodating to my personal circumstances.
Trustindex
Liska 2024
I called Deed Poll Office on 2 occasions, both of the staff were helpful & pleasant, I felt listened to & had my queries answered, I was confident to continue with my application. This was a straightforward process & I completed it quickly. The more copies of my deed poll I ordered, the cheaper it became per copy. I’m fully satisfied & recommend Deed Poll Office.
ResellerRatings
parkercoenj 2024
Deed Poll Office made it so simple. The deed poll came quickly along with useful templates should there be any issues and clear instructions regarding what to do next. Well worth spending only a few pounds for peace of mind of getting it right first time. Would definitely recommend!
Google
Fiona Hart 2024
Wish I’d just gone down this route first instead of doing the registered gov process which takes months or who knows how long as you just never hear anything and can’t get through. Luckily we could also do it this way as well and it was done in days. Very helpful staff and smooth process. Thank you.
Google
Gleneth Sapi-ing 2024
Very quick, easy, very affordable, and most importantly they have a helpline number you can call and they answer immediately "if any issues arises".
Reviews.io
Sue 2024
The whole process was very quick. Even though I didn’t have the exact date I changed my name, the process was simple to use. The call centre answered my phone call straight away. I received my deed poll papers within 3 days. The call centre were very polite and friendly, helpful and informative.
Trustindex
SARBJIT KAUR KUMAR 2024
Received my deed poll promptly and all was perfect, also doing it on internet was very quick and easy. Thank you.
Trustpilot
Elly Stanley 2024
After sending all my documents to the King's Bench and waiting 5 months only to be told [they] were completed incorrectly, I found out enrolling the deed poll wasn't necessary and didn't really add value. I then found Deed Poll Office, in 5 days I received my deed poll. The service is fantastic! I wish I'd done it sooner!
Google
Ann-Marie Lemon 2023
It was so easy to use and so quick!
I put off for years changing my name as I thought it would cost a fortune and take forever!!
From start to finish and receiving my certificates was 48 hours!
Google
Paul Jennings 2023
This service was excellent in supplying the documents I needed to demonstrate a name change and reversal some years ago. In particular the customer service in support was excellent and the team was extremely helpful, knowledgeable and efficient.
Google
Jyo 8 2023
Made changing name a lot simpler. It was helpful to have suggested list of bodies to inform about the name change. I'm still not sure who to begin with and am coming across a few stumbling blocks.
Google
Grace 2023
Quick and easy helped me all the way through the process. Great service.
Thank you.
Google
Debbie Oliver 2023
Deed certificates and helpful paperwork arrived quickly, easy to complete and send off. Turns out it was a good move as some of the certificates are coming back in a worse state, well worth the money, would fully recommend this service.
Google
Kate Chapman 2023
To be honest, I was skeptical as the reviews made it sound too good to be true! But all the other reviews are totally correct. A fast and super easy service; I got my documents through within 48 hours and very reasonably priced.
Google
Jess Wilder 2023
I couldn’t rate this service more highly, used them for our entire family. They were excellent from beginning to end, with thorough guidance, prompt delivery of documents that are professional and clear, useful pre-completed template letters and follow-up support. All at a very reasonable cost. Impressive.
Trustindex
Sam Mtsb 2023
Customer service was exceptional, they kept me updated throughout the entire process. I had questions, and their support team responded promptly and professionally. Received my documents within a couple of days of submitting the application. Overall, my experience with Deed Poll Office was outstanding. Highly recommended.
Trustindex
K 2023
I was so stressed about finding my deed poll as I needed it for visa purposes.
I have to say this was the most professional service I could of experienced. All the staff were very kind and attentive, the communication was the best. I really appreciate Deed Poll Office. Highly recommended.
Google
Ktreana Banks 2023
Extremely easy to use, very fast and efficient service. I would recommend this service to anyone that is looking to change their name.
Google
Pure Morzine 2023
Very professional service and fast delivery (even though I live outside the UK). I would absolutely recommend.
Google
Kayleigh Bywood 2023
Very quick and easy to change my name and my daughters. Paperwork arrived quicker than expected.
Google
Miss Megs 2023
A quick process and professional. Got my deed poll within 5 days and was provided with clear instructions. I got the SafeStorage which was easy and put my mind at ease. Overall really happy and impressed.
Google
Dawn Barham 2023
Fantastic service, I ordered just before 3pm and it arrived the next morning. Very professional, would definitely recommend.
Google
M Jackson 2023
Very efficient service and so easy to change my name.
Wish I had done it sooner
Google
River Frayling 2023
Really quick turn around and perfect when one needs to change their name on documents quickly. 10/10 would recommend
Google
Tyler James 2023
Very prompt service even with the inconvenience of a bank holiday weekend. Documents were well presented and packaged sufficiently for a safe, timely delivery. Thanks all!
Google
Simon Parry-Moreno 2023
Incredible service! Pricing is excellent and received my documents quicker than expected. These guys are the epitome of professionalism and made a potentially frustrating process incredibly smooth. I’ve had no issues at all with organisations accepting my deed poll (banks, DVLA, HMRC, etc.) either, so my ‘life admin’ has been super simple too.
Trustindex
Georgia loxton 2023
First time user and I’m very pleased how quick it all went through and come back to me. I would highly recommend it to anyone that is thinking about changing their name.